Refund Policy

At Copten Writer (https://coptenwriter.com), we aim to provide high-quality content, services, and tools for our users. This Refund Policy explains the terms regarding refunds, returns, or cancellations for any paid services or digital products offered by Copten Writer.

1. Scope of This Policy

This Refund Policy applies to all paid services, packages, or digital products purchased through Copten Writer. It does not apply to free tools, resources, or content available on the website, as these are provided at no cost.

2. No Refunds for Free Services

All free tools, templates, or downloadable content provided by Copten Writer are free of charge. Since no payment is made for these resources, no refunds or returns are applicable.

3. Refunds for Paid Services or Products

If you purchase a paid service (such as content writing packages, SEO services, or digital products) and are not satisfied, you may request a refund under the following conditions:

  • The refund request must be submitted within 7 days of purchase or payment.
  • The request must be sent to hello@coptenwriter.com with your purchase details and reason for the refund.
  • Refunds are considered on a case-by-case basis and are at the sole discretion of Copten Writer.

4. Non-Refundable Services

Certain services may be non-refundable, including but not limited to:

  • Completed content projects delivered to the client
  • Customized SEO or marketing strategies already executed
  • Digital downloads or templates once accessed or downloaded

These services are non-refundable because work or resources are delivered immediately and cannot be returned.

5. Refund Process

Once a refund request is approved, the payment will be processed back to the original payment method within 5–10 business days, depending on your bank or payment provider. You will receive a confirmation email once the refund has been processed.

6. Contact Information

If you have questions or concerns regarding refunds, please contact us:
Copten Writer
House – 5, Apartment – 3(A), Road: 7, Suchona Model Town, Bosila, Mohammadpur 1207, Dhaka, Bangladesh
Phone: +8801744367839
Email: hello@coptenwriter.com
Website: https://coptenwriter.com

Last updated: October 2025